First Coast Security (FCS) is a privately owned security firm. Our company’s focus is to provide excellent customer service at all levels of our service delivery matrix. We treat our associates and customers with integrity, respect, dignity and professionalism. We will never compromise our values of stewardship throughout our service delivery practices. Our goal is to achieve a leadership position in the security industry by providing consistent, reliable services with pro-active and professional supervision and management. We have established a “partnership” with our customers by earning their respect, trust, and confidence.
First Coast Security was founded in September 1999. Since then FCS has grown tremendously by relentlessly focusing on the following factors:
- Effective Recruiting: Partnerships with Military Transition Assistance Programs & Police Academies
- Screening: Skills test Interviews with Director of Personnel, Secondary interviewing by Account Manager/Site Supervisor; Background Checks, Employment Verification, MVR, Credit Checks, Physicals, 9-panel drug testing
- Since 2003 our officer retention rate exceeds 60%
- Proprietary Gated Community and Commercial Building Training
- Proprietary Customer Service Training
- Professional Security Training
- Networks DVD’s and test CPR/AED certifications
- On-line continuing education program
- Please see our Training Page for many more customer training programs
- Proprietary electronic reporting
- WinTeam – customized invoicing, in-house payroll, on-line scheduling
- ProxiGuard – advance electronic tour confirmation system
- Radar Speed Carts – speed control in communities
- Tasers – non-lethal weapons
- Radar Guns – traffic enforcement
- Strategic Alliance with TEM to provide “One Stop” guardhouse software/hardware solutions
- Managed in the field, not from our office
- Account Managers/Supervisors have final selection in recruiting process
- Quality Assurance Team 24/7 365 days per year
FCS truly believes in partnerships and as such is heavily involved in various organizations in the communities we service. First Coast Security was awarded the Patriot Award by the Employer Support of the Guard and Reserve for our support of our employees serving in the Guard. FCS was recognized by the Jacksonville Sheriff’s Office for its participation in the Meritorious Awards. FCS is also active in American Society for Industrial Security, First Coast Crime Stoppers, Building Owners and Managers Association, and First Coast Manufactures Association. FCS is also a member of the City of Jacksonville Disaster Recovery Team and Homeland Security Preparation and Response Team.
Today, FCS is a licensed security agency in Florida, Virginia, and Washington DC. FCS is headquartered in downtown Jacksonville, FL with branch offices in Tampa, FL and Dulles, VA.